Putting the 'Customer' in 'Service Optimization' - Think customers.
1 to 1
MAY 3, 2013
Webinars & White Papers. 1to1 Webinars. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Customer Strategy. Data Analytics. Emerging Trends. Employee Engagement.
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