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Case Study: Can You Fix a Toxic Culture Without Firing People?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. If you’d like your comment to be considered for publication, please be sure to include your full name, company or university affiliation, and email address.

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Research: Self-Disruption Can Hurt the Companies That Need It the Most

Harvard Business

For our study, we collected data on 512 strategic initiatives, both centralized and decentralized, launched by 48 leading U.S. electric utilities during 2008-2015—a period in which the decentralized model was in its uncertain, nascent phase. We validated our quantitative approach by reviewing several case studies of U.S.

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