Harvard Business

OCTOBER 17, 2016

Take Anne Mulcahy, who stepped into the CEO role at Xerox in 2001, during a particularly tough time in the company’s history. What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. “The response was overwhelming,” Mulcahy said.

Turnaround 28

Turnaround How To Survey Enterprise 28

Harvard Business

APRIL 26, 2016

And yet without Box 2, organizations don’t truly transform; they persist in limiting ways of operating. ” In his characteristic style, Welch blasted the Elfun Society at their leadership conference. So, how do you build Box 2 muscle? How do you build a company that’s able to routinely toss what no longer works?

Company 28

Company Culture Turnaround Productivity 28

Harvard Business

MAY 18, 2017

I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them. .” Great leadership is extraordinarily difficult.

Management 32

Management Turnaround Engineering Benchmarking 32