Remove 2001 Remove Energy Remove Strategy& Remove Travel
article thumbnail

Leaders Who Get Change Right Know How to Listen

Harvard Business

Take Anne Mulcahy, who stepped into the CEO role at Xerox in 2001, during a particularly tough time in the company’s history. What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. Energy returned.” Hope rekindled.