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"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

The authors state that companies adopting business process reengineering are so focused on the future state that they ignore a thorough analysis of the current state. Place responsibility for improvement in the hands of a few people who have the special skills and training to operate the software, and let them fix the problems.

Software 124
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B2B sales will never be the same

1 to 1

In the same Tech Tide report, Forrester recommends six technologies where sales organizations should invest to keep up with the changing sales landscape. Keywords and trends, customer sentiment, and process analysis can help improve sales engagements and improve future interactions on the phone or through digital channels.

B2B 29