Knowledge Base Metrics Operations Talent 
Kates Kesler
MARCH 7, 2021
Local (business unit and operational function) teams have embedded practitioners that know the work of the unit and can build local relationships. . METRICS/REWARDS . . What metrics should we track? . How do we acquire project and change management talent? . What incentives will drive the right behaviors? .
Kates Kesler
APRIL 7, 2022
Work and decisions often become centralized at a corporate level for a variety of good reasons – to drive common strategy and policy, to consolidate work for efficiency and scale, to leverage scarce talent through centers of expertise. It typically is a set of roles at the center and dedicated or aligned roles in the operating units.
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