So, you’ve built a new capability, but no one uses it! What gives?
Kates Kesler
JANUARY 18, 2022
Cari faces a common problem: An executive leadership team decides to build a capability critical to the company’s strategy and future success. They do all the right things: create a strategy, announce a leader, build and buy the talent needed, research and implement best practices, purchase new technology, and roll-out training.
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