Finance Productivity ROI Travel 
1 to 1
JUNE 1, 2021
This results in faster resolutions for customers, better overall experiences, and increased productivity. Streamlining employees’ processes makes them more productive and, in the end, leads to better customer experiences. Brands can achieve triple digit ROI from RPA and other CX automation tools.
Harvard Business
OCTOBER 10, 2017
One reason for the paltry performance is that while other business areas, like sales or finance, are considered to be core functions, innovation is often considered to be something that’s “nice to have” rather than essential. In the public sector, return on basic research has been estimated to be between 30% and 100%.
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