Efficiency Productivity Technology Implementation Video 
Harvard Business
MAY 2, 2017
” Related Video. See More Videos > See More Videos > We’ve found in our research that clarifying what collaboration is (and what it isn’t) and gaining firsthand experience with one or more collaborative projects is the only way to combat these common apprehensions. Generosity burnout, explained.
Harvard Business
OCTOBER 3, 2017
In fact, we were actually engaged not in a technology-implementation program but in a huge change-management initiative. But the key problem was that the records were not internally interoperable, which had become a growing barrier to improving quality and efficiency in an increasingly demanding local-health-care environment.
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