Business Consulting Agency

MAY 19, 2023

Operational Efficiency and Process Improvement Streamlining operations and improving efficiency is essential for businesses to thrive. A report by Aberdeen Group found that companies working with consultants achieved a 28% improvement in operational efficiency.

Consulting 52

Consulting Technology Implementation Cash Flow Talent 52

1 to 1

DECEMBER 22, 2021

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? And the contact center industry is not exempt. and elsewhere. Attrition is a profitability killer.

Strategy 26

Strategy Strategy Strategy& Talent 26

Rick Conlow

MAY 31, 2023

Decreased productivity: Bad teamwork can lead to decreased productivity as team members may struggle to work together efficiently. High turnover incurs costs for recruiting, training, and onboarding new employees, as well as potential disruptions to workflow and productivity.

Training 99

Training Training Leadership Resources 99