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Deep Dive into Hypothesis-based Problem Solving

Tom Spencer

A clear problem statement makes it easier to establish clear boundaries for the project in order to prevent scope creep, ensures that you focus resources and efforts in the right direction, and makes it easier to regularly check back to make sure you are fully addressing the agreed problem. blue sky’ thinking) Drawing on past experience (i.e.,

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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

To be clear, however, the match between RPA and business processes isn’t a perfect one if the goal is to redesign or improve the process rather than to automate its current state. As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything.

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