Efficiency Government Metrics Process Improvement 
LSA Global
DECEMBER 6, 2017
Some lawmakers seek improvement through better technology. Some blame low morale (TSA ranked 303 rd out of 305 government agencies in 2016). Certainly something has to change…they need to do a root cause analysis and improve performance. So far, no one really knows the exact reason for the high failure rates.
1 to 1
DECEMBER 22, 2021
We see that investing up front in talent is the most efficient way to simultaneously improve your customer experience and your bottom line. The need for rapid information on vaccinations, employment, and government mandates has skyrocketed the need for self-service and deflection to help manage volume surge. and elsewhere.
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