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Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

The High Payoff of Employee Recognition Research shows employees with little, or no recognition exhibit decreased job satisfaction, higher turnover, lower productivity and engagement, and greater stress or burnout. This results in higher productivity, lower turnover rates, and 21% more profit.

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2022 wage strategies: How contact centers can face the Great Resignation

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In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. Both historical and predictive insight can enhance a company’s ability to create productive, engaged workers.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Your #1 focus at this stage is product-market fit. Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. What to do. What not to do. What to do.

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