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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

In order to foster and retain talent, here are 4 strategies that can used to create a healthier and more cost-effective contact center environment. We see that investing up front in talent is the most efficient way to simultaneously improve your customer experience and your bottom line. Put employee needs on top. and elsewhere.

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How Chinese Companies Disrupt Through Business Model Innovation

Harvard Business

Entrepreneurs in Chinese industries from animated media to applied medical research said that China’s insistence on domestic standards are resulting in less-ambitious innovation and that the education system is not supporting appropriate talent development. This presents Western companies with a fresh challenge.

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