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6 ways to renew (and stick to!) your CX vows

1 to 1

In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success. Step #6: Measure your success with customer-focused metrics This final step is more like the beginning of your long-term CX strategy. The post 6 ways to renew (and stick to!)

Metrics 26
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Positioning Yourself As The Expert — How To Develop A Consulting Voice That Clients Will Listen To with Ron Carucci: Podcast #21

Consulting Success

What kind of metric do you use to measure that in terms of compensation based on great client work? I think their recruiters love that because it’s an annuity for them. Or “Can you come and speak at my sales meeting?” I want them exclusively obsessed with helping their clients solve their problems. It’s very aggressive.