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Deep Dive into Hypothesis-based Problem Solving

Tom Spencer

As we saw in the previous article , the HBPS process has five key steps: Define the problem Define drivers and generate/refine hypotheses Determine information needs Gather and analyze the data Draw conclusions and develop recommendations In this post, we will explore these five steps in greater detail.

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"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

You’re missing the boat on “process mining,” the latest improvement breakthrough that will catapult your firm to the top of your industry. According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.” I hardly know what to say about this argument.

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B2B sales will never be the same

1 to 1

In its research, “The Forrester Tech Tide : Sales Technologies, Q1 2021,” Forrester finds that digital “front doors” are now the primary way that sales prospects connect with brands—80% of B2B sales will take place in remote and digital settings, elevating the roles of data insight, digital content, and inside sales in the sales process.

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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

It is frequently used to automate financial processes, such as comparing invoices with shipment notices, or transfering data from email and call center speech-to-text systems into transactional systems of record. It operates at the task level and not the end-to-end process level.” Why RPA Needs Process Analysis.

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