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A.T. Kearney Interview & Culture

Management Consulted

JANUARY 18, 2015

KEARNEY INTERVIEW AND CULTURE. Their focus is on: structure and governance, processes, technology enablement, resource configuration and capabilities and culture. Working anywhere from the strategy related to the business unit to corporate finance and strategy to strategic foresight, A.T. Culture, culture, culture.

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Interviews Culture Case Interview McKinsey 100
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Scaling Customer Service as Your Startup Grows

Harvard Business

SEPTEMBER 11, 2017

Start a knowledge base. It’s time to dedicate a full-time person to building your knowledge base and providing customer education support. Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks. Pick your channels deliberately.

Metrics 46
Metrics Engineering Efficiency Operations 46
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