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Small Steps or Big Steps: What’s the Right Way to Begin Improvement?

Markovitz Consulting

He describes his “shock and awe” approach (my terminology) in his excellent book The Lean Turnaround , where he takes the company through several week-long kaizen events. Paul Akers has done amazing work leading lean at FastCap in just this fashion.

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How Volvo Reinvented Itself Through Hiring

Harvard Business

Volvo’s turnaround over the last decade offers a great example. ” Sallstrom had a second reason for looking outside the company: He and Jacoby believed that only an infusion of fresh talent could transform Volvo’s culture into an entrepreneurial one. For years, Volvo was a brand stuck between a rock and a hard place.

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The Connection Between Employee Trust and Financial Performance

Harvard Business

Contrary to popular belief, cultivating a high-trust culture is not a “soft” skill — it’s a hard necessity. But it activated a cycle of continuous improvement and paved the way for more and better facility improvements in an ongoing fashion. Delivering results. Embody behaviors that enable people to trust you.