Management Consulted

JANUARY 15, 2017

The firm does this by offering technology implementation services, as well as some tech advisory expertise and a little strategy work. This retention problem is one Kalypso shares with other small firms in the industry as well – they are strong on early career excitement and training, and weak on long-term career development.

Interviews 100

Interviews Culture Case Interview Intellectual Property 100

Tom Spencer

AUGUST 18, 2023

To overcome inertia, businesses should foster a culture of innovation by creating space for employees to challenge the status quo and propose new ideas. For example, Google popularized the 20% Rule , under which it has traditionally allowed employees to spend up to 20% of their paid work time on developing personal projects.

Government 78

Government Agile Data Culture 78

Progressus

NOVEMBER 10, 2023

For example, if your CSF is improving service quality, you might use KPIs like average resolution time, first-time fix rate, or customer satisfaction scores to understand how you’re performing in this area. Do you provide hands-on skills training? What kind of impact has that training had on client outcomes? The bottom line?

Agile 52

Agile Tools Data Talent 52

Management Consulted

OCTOBER 18, 2013

Those divisions are IT Services, Global Business Services, Outsourcing Services, Training, and Additional Services – because it’s super clear to have an amorphous Additional Services bucket, right? IBM Global Services is the world’s largest business technology services provider. IBM GBS CULTURE.

IBM GBS 203

IBM GBS Interviews Consulting Case Interview 203