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"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.” The authors state that companies adopting business process reengineering are so focused on the future state that they ignore a thorough analysis of the current state.

Software 124
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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

To be clear, however, the match between RPA and business processes isn’t a perfect one if the goal is to redesign or improve the process rather than to automate its current state. As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything.

Company 36