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Leaders Who Get Change Right Know How to Listen

Harvard Business

What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. In fact, she logged nearly 200,000 miles that first year as she traveled to each site to share the strategy and reignite enthusiasm about the future of Xerox. Hope rekindled. Energy returned.”

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How Agile Teams Can Help Turnarounds Succeed

Harvard Business

It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround. Contrary to conventional wisdom and Hollywood action movies, dictatorial management is ineffective in large-scale crises. In a turnaround, teams may work unsustainable hours for several months at a time.

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. On July 30, 2014, exactly 13 months after retiring as P&G’s Chairman and CEO, McDonald was sworn in as the Secretary of Veterans Affairs.

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