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Hidden Heroes: Business Operations in Companies of All Sizes

Tom Spencer

Strategic Planning Business operations teams collaborate closely with senior management to define the company’s overall strategic goals and objectives. Process Improvement One of the key functions of business operations teams in big companies is to analyze existing business processes and identify areas for improvement.

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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

Now it’s trying to move from a software platform to a robotics lab to build self-driving cars. The transformation office approached the country finance leaders with their findings and made them partners in process improvement for the rest of the subsidiaries. Large incumbents are trying to keep pace with digital upstarts.,

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