Remove Change Management Remove Fashion Remove Information Technology Remove Productivity
article thumbnail

Why So Many High-Profile Digital Transformations Fail

Harvard Business

In 2011, GE embarked upon an ambitious attempt to digitally transform its product and service offerings. These companies spent millions to develop digital products, infrastructures, and brand accompaniments, and got tremendous media and investor attention, only to encounter significant performance challenges, and often shareholder dissent.

article thumbnail

How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

Employing a rigorous approach to the words and phrases at the heart of the company’s products, ABIe’s avatar-driven interface offers accurate answers to policy questions while streamlining the quote process. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop.

Company 28