article thumbnail

Small Steps or Big Steps: What’s the Right Way to Begin Improvement?

Markovitz Consulting

He describes his “shock and awe” approach (my terminology) in his excellent book The Lean Turnaround , where he takes the company through several week-long kaizen events. To be sure, there is some up front training, but the emphasis is on starting the lean journey with kaizen events.

article thumbnail

Leaders Who Get Change Right Know How to Listen

Harvard Business

What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. ” And she restored the company’s profitability — the turnaround was a success. “The response was overwhelming,” Mulcahy said.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Organizations Can’t Change If Leaders Can’t Change with Them

Harvard Business

In a survey of nearly 3,000 executives about the success of their enterprise transformation efforts, McKinsey discovered the failure rate to be higher than 60%, while Harvard Business Review conducted a study that suggested more than 70% of transformation efforts fail.

article thumbnail

List of strategy consulting firms in Hong Kong

Tom Spencer

Services offered include: complexity management, enterprise transformation, operations, procurement solutions, strategic information technology, strategy and sustainability. Founded in 1993, Value Partners Management Consulting has offices in 9 countries worldwide. Bain & Company. Website: www.bain.com. 1402 Harcourt House.