Tom Spencer

SEPTEMBER 29, 2011

Services offered include: complexity management, enterprise transformation, operations, procurement solutions, strategic information technology, strategy and sustainability. Founded in 1993, Value Partners Management Consulting has offices in 9 countries worldwide. Bain & Company. Website: www.bain.com.

Oliver Wyman 107

Oliver Wyman Strategy Strategy Strategy& 107

Harvard Business

FEBRUARY 8, 2018

Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). What does it allow us to do differently, and how will that change the way we do things in the future?

Change Management 44

Change Management Management Software Productivity 44

Harvard Business

JULY 19, 2016

.” When the company upgraded its commercial insurance line for small businesses a few years ago, the agents jammed internal call centers with questions about how the policies worked and how to set sales quotes. The cost of simply expanding the call centers was prohibitive. Don’t make your AI too lite.

Company 28

Company Knowledge Base Insurance Insurance 28

Management Consulted

NOVEMBER 2, 2015

Information Technology. Sales and Marketing. Business Process Management. Change Management. Enterprise Solutions. Human Resources. Innovation and Engineering. Procurement Advisory. Supply Chain and Operations. Other Operations. Functions: Analytics. Business Integration. Business Intelligence.

Interviews 100

Interviews Culture Consulting Case Interview 100