Subscription Business Models Are Great for Some Businesses and Terrible for Others
Harvard Business
JULY 13, 2016
For finance, short-term revenue gains do not justify poor treatment of members. For product development, the offering needs to evolve constantly to meet members’ needs – changes only every year or two won’t cut it. Love their members more than their products. As a result, they upgrade to the premium service.
28 
Let's personalize your content