Case Interview Healthcare Operations Time Management 
Harvard Business
AUGUST 31, 2017
Missed medical appointments, or “no-shows,” often create several operational challenges as well, from difficulties rescheduling clinical staff to interference with patient care and treatment. Each year approximately 3.6 Designing a Patient-Centered Experience.
Harvard Business
OCTOBER 23, 2017
Exit interviews were usually handled by junior managers on the HR team, but Amrita felt that given the high rate of attrition among doctors at Krisna over the past year, it was her responsibility as head of HR to talk to Dr. Vishnu Patel, a respected cardiologist who’d just given his notice. Ben Edwards/Getty Images.
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