1 to 1

DECEMBER 13, 2021

Start with research and journey mapping to create a visual representation of the path your customers take when they engage with your brand. Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer.

Metrics 26

Metrics Tools Case Interview Strategy 26

Tom Spencer

AUGUST 3, 2019

Here are some questions to ask your recruiter, interviewer or APM coordinator: How long has the APM program been around? If this is tough, ask the recruiter to set up chats with multiple potential managers. If the recruiter is willing to set up chats with multiple people, that’s generally a good sign.

Productivity 60

Productivity How To Recruiting Recruitment 60

Harvard Business

JANUARY 31, 2017

Our research shows that digital transformation is paying off for those who embrace it: Digitally transformed organizations (“digital leaders”) performed much better than organizations that lagged behind (“digital laggards”), effectively creating a “digital divide” across companies. for leaders and 3.2%

Company 28

Company Operations Data Benchmarking 28

Harvard Business

FEBRUARY 28, 2018

Forty years ago, two companies were known for aggressively recruiting minorities on college campuses: IBM and Xerox , both considered hot tech companies of that era. To continue to improve, we need benchmarking of employer-reported public data to help identify corporate leaders in diversity. Hayon Thapaliya.

Metrics 34

Metrics Analysis Data Benchmarking 34

Harvard Business

SEPTEMBER 27, 2018

They couldn’t recruit fast enough. They would continue tracking their normal metrics but, for the next few weeks, these metrics wouldn’t impact teams’ compensation. No market research or benchmarking data would have suggested it. The Bat chat was the perfect solution for this team.

Company 50

Company Metrics Financial Benchmarking 50