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The First Step to Fixing U.S. Manufacturing

Harvard Business

Even more striking, new research from the McKinsey Global Institute analyzes firm-level financial results and finds a stark contrast in performance between the biggest U.S. Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry.

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Reflecting on David Garvin’s Imprint on Management

Harvard Business

This prescient piece won the McKinsey Award, given each year to the HBR article judged to be the most significant — the first of several that Garvin took home. The articles — “Competing on the Eight Dimensions of Quality” (1987) and “What Does ‘Product Quality’ Really Mean?”