The CMS Five-Star Quality Rating System is Changing. Here’s How to Stay on Top
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FEBRUARY 22, 2021
Plans that are awarded four or more stars earn a 5% bonus on CMS payment benchmarks, as well as higher rebates which are used to provide better member benefits. In other words, payers that prioritize sales process measures over patient and member relationships will see a decline in their overall rating and ultimately, in their revenue.
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