6 ways to renew (and stick to!) your CX vows
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DECEMBER 13, 2021
Qualitative research methods—such as customer interviews, focus groups, and even ride-a-longs—can help collect insights directly from the customer. In this step, you’ll want to build out the logistics, timeline, objectives, and metrics that will help your organization achieve CX success. The post 6 ways to renew (and stick to!)
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