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7 Critical Success Factors for Project Based Firms to Consider in 2024

Progressus

According to PWC , talent, technology and data will set winning professional services firms apart from the competition. Human experts (talent) – and the knowledge and skills they bring to the table – are responsible for generating business value and differentiating their firm from the competition. Read on to learn more.

Agile 52
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5 retail strategies that are here to stay

1 to 1

With post-pandemic online shopping increasing and deals running longer and earlier, consistent quality and service levels are essential to keep operations running smoothly and customers happy. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

Retail 26
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2021 Black Friday guide: 5 CX strategies for retailers this holiday season

1 to 1

With post-pandemic online shopping increasing and deals starting earlier and running longer, consistent quality and service levels are essential to keep operations running smoothly. And of course, the cloud’s ability to react with speed and agility based on fluctuating volume will be key this holiday season.

Retail 26
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7 Tenets of a Good CEO Succession Process

Harvard Business

While some situations demand outside successors — such as a turnaround or a discontinuous shift in the industry and strategy – we believe that internal candidates remain the future CEOs-of-choice. CEO succession is an ongoing process designed to develop the talent pipeline — not an isolated event. Insight Center.

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As Work Changes, Leadership Development Has to Keep Up

Harvard Business

IBM has been building a talent system that both aligns with and accelerates this phenomenon of the external disaggregation of work. How talent management is changing. employees, customers, free agents, communities we operate in) and so much more. employees, customers, free agents, communities we operate in) and so much more.