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How to Make Agile Work for the C-Suite

Harvard Business

Many companies are attempting a radical — and often rapid — shift from hierarchical structures to more agile environments, in order to operate at the speed required by today’s competitive marketplace. At Bain & Company, we do not believe that companies should try to use agile methods everywhere. This takes time.

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How Avaya Turned Around Its Customer Ratings

Harvard Business

Embrace Agile Methods for Responding to Customers. The key to this transformation was an innovation approach common in the software industry: agile invention methodology. With an agile methodology, Avaya didn’t just speed up its workflow — it communicated better with its customers.

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Why John Deere Measures Employee Morale Every Two Weeks

Harvard Business

They do this with methods proven useful in accelerating software development, such as “ Agile ,” and which are increasingly being used for hardware product development, too. Deere managers call it a “motivation metric” or even a “happiness metric.” Insight Center. Sponsored by Accenture.

Metrics 45