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These 4 CX and EX trends should set your 2023 priorities

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While it’s impossible to predict exactly what the new year will bring, some clear trends are emerging as we think about what customer and employee experience will look like in 2023. In 2023 it’s time for a more thoughtful and proactive approach to customer experience (CX) and employee experience (EX).

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What is the Professional Services Industry All About?

Progressus

According to TSIA’s 2023 State of Professional Services report , services services remain at the core of professional services orgs across the spectrum. Talent Marketplaces Talent marketplaces connect organization with on-demand talent like independent consultants or experts with skills outside of their core business model.

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The Myth of a Psychologically Safe Workplace

Organizational Talent Consulting

Psychological Safety Myth Buster #2: Create Accountability Talking with a trusted advisor that can listen, provide perspective, and partner with you for accountability to take action is a high ROI activity. Organizational Talent Consulting. Berrett-Koehler Publishers, Incorporated. Doolittle, J. Edmondson, A. & Hugander, P.

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2023 Instructional Design Trends

Clarity Consultants

If you want to stay on the cutting edge, here’s a look at the 2023 instructional design trends that should be on your radar. As a result, one instructional design trend that remains relevant in 2023 is maintaining a lifelong learning mentality. The post 2023 Instructional Design Trends appeared first on Clarity Consultants.

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