These 4 CX and EX trends should set your 2023 priorities
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NOVEMBER 22, 2022
While it’s impossible to predict exactly what the new year will bring, some clear trends are emerging as we think about what customer and employee experience will look like in 2023. In 2023 it’s time for a more thoughtful and proactive approach to customer experience (CX) and employee experience (EX). Help customers help themselves.
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