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Show report: CX and EX inextricably linked, with empathy as the glue

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airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We The war for talent is real and it is worsening,” Taylor said. 1 issue is wage inflation.

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Why an Innovation Culture Matters

Organizational Talent Consulting

Leaders that focus on cultivating an innovation culture and developing innovative leaders outperform their competition. Innovation requires opportunity recognition, talent, commitment, sacrifice, and risk-taking. Space travel alone is challenging, but reusing a rocket by landing it on a drone ship takes the complexity to another level.

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