2021, Process Improvement, Productivity and Talent - Management Consulting Connection

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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

DECEMBER 22, 2021

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. In order to foster and retain talent, here are 4 strategies that can used to create a healthier and more cost-effective contact center environment.

Strategy

Strategy Strategy Strategy& Talent

Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

AUGUST 21, 2023

In the battle for talent in an increasingly complex, disruptive, and competitive world, organizations cannot afford to miss this point. This results in higher productivity, lower turnover rates, and 21% more profit. Employee recognition is an often-undervalued approach. When executed well it elevates engagement and retention.

Training

Training Training Culture Leadership

2022 wage strategies: How contact centers can face the Great Resignation

Why Employee Recognition Matters in Today’s Workplace

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