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Saving ?osts in a Long-Term Perspective: How a Resource Management Solution Will Help You Gain More in the Long Run

Epicflow

This can be explained by low morale in such companies: their people are usually concerned about the possibility of being laid off, which affects their commitment and productivity. 2] The thing is you can improve profitability and save money without taking aggressive cost-cutting measures.

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Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

The High Payoff of Employee Recognition Research shows employees with little, or no recognition exhibit decreased job satisfaction, higher turnover, lower productivity and engagement, and greater stress or burnout. This results in higher productivity, lower turnover rates, and 21% more profit. Finally, see Rick’s newest book.

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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. The goal is to create “do no harm” automation policies and processes that free up human resources to focus on higher-value interactions.