2021, Development, Metrics and Process Improvement - Management Consulting Connection

Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

AUGUST 21, 2023

Link to Employee Well-Being: A survey conducted by Globoforce in 2021 found that 84% of employees felt recognized by their manager reported lower stress levels. Performance-Based Bonuses: Companies can implement performance-based bonus programs tied to specific targets or metrics. Finally, see Rick’s newest book.

Training

Training Training Culture Leadership

2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

DECEMBER 22, 2021

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? And the contact center industry is not exempt.

Strategy

Strategy Strategy Strategy& Talent

Why Employee Recognition Matters in Today’s Workplace

2022 wage strategies: How contact centers can face the Great Resignation

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