Tom Spencer

MAY 27, 2017

The American Institute of Stress in 2014 estimated that around $300 billion is lost each year in America due to stress related absenteeism and health costs. Thanks to technological advancements, this is now very cost effective with companies like Process Street or SweetProcess specialising in standardising operating procedures.

Small Business 60

Small Business Survey Management Sales 60

Harvard Business

JULY 26, 2018

On March 25 mighty Uber bowed out of Southeast Asia by selling its operation in several countries to local rival Grab. Uber’s setback in the international market, however, wasn’t its first. In 2016 the company sold its China operation to Didi Chuxing because of the fierce competitiveness of the local player.

Recruiting 29

Recruiting Recruitment Transportation Advertising 29

Harvard Business

MARCH 29, 2018

In study after study for over a decade, operations researchers have found that retailers understaff during peak hours. per year between 1987 and 2014. Retailers today invest millions of dollars on marketing campaigns to drive customers into stores but don’t invest in labor planning to ensure that traffic is converted into sales.

Retail 28

Retail Sales Productivity Research 28