2005 Development Metrics Turnaround 
Harvard Business
FEBRUARY 24, 2017
Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. ” Many CEOs in our interviews emphasized the importance of choosing the right metrics to support both/and decision making.
Harvard Business
MAY 18, 2017
Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. Case closed (until engineers develop an algorithm that does the job better). That quality made him (arguably) the quintessential HBR author.
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