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How Positive Reinforcement Keeps Employees Engaged - SPONSOR CONTENT FROM DISNEY INSTITUTE

Harvard Business

When three hurricanes struck Central Florida in the same month in 2004, the Disney parks assigned multiple ride-out crews to stay on our properties in order to take care of guests and fellow Cast Members, assess operations, and resume normal functions as quickly as possible. Let our experience change yours.

Culture 28
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Does Customer Prejudice Help Drive the Employment Gap Between White and Black Americans?

Harvard Business

A great deal of research — using methodologies such as resume studies and other models — has found that employer discrimination and prejudice plays a large role in creating this gap. More on the Data From the General Social Survey , I selected two waves of data to build a proxy for prejudice between 1996 and 2004.

Survey 28
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ZS Associates Firm Profile

Management Consulted

In 2004, the Institute for Operations Research and the Management Sciences (INFORMS) awarded Andy and Prabha the Marketing Science Practice Prize for outstanding implementation of marketing science concepts and methods, recognizing the sales territory alignment system they had developed and implemented through the work of ZS Associates.