article thumbnail

How One Medical Group Is Decreasing Physician Burnout

Harvard Business

As part of our work researching high-performing primary care systems , we discovered a system-wide approach launched by Southern California Permanente Medical Group (SCPMG) in 2004 that unburdens primary care physicians. Leverage Technology. customized weight-loss calendars and healthy recipes), and manage complex schedules (e.g.,

Groups 28
article thumbnail

IBM Consulting Interviews: Navigating the IBM GBS Maze

Management Consulted

These services focused on business management and information technology. IBM Czechoslovakia, and IBM Japan created their own regional consulting services departments to meet business client service needs in each specific region. 2004 was the next major shift towards a services focus for IBM. Information Technology.

IBM GBS 203
article thumbnail

How the EMR Is Increasing Innovation and Creativity in Health Care

Harvard Business

This same mistake-proofing process and technology embedded in the electronic medical record (EMR) can move us a great distance toward safer, higher quality, and more affordable health care. Information technology has come late to health care delivery.