Harvard Business

OCTOBER 17, 2016

Take Anne Mulcahy, who stepped into the CEO role at Xerox in 2001, during a particularly tough time in the company’s history. What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. “The response was overwhelming,” Mulcahy said.

Turnaround 28

Turnaround How To Survey Enterprise 28

Harvard Business

APRIL 26, 2016

Box 3: Generate breakthrough ideas and convert them into new products and businesses. And yet without Box 2, organizations don’t truly transform; they persist in limiting ways of operating. ” He continued, “let’s not launch Product X version 2 and instead focus all our efforts on Product Y.”

Company 28

Company Culture Turnaround Productivity 28

Harvard Business

MAY 18, 2017

I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them.

Management 32

Management Turnaround Engineering Benchmarking 32