Reflecting on David Garvin’s Imprint on Management
Harvard Business
MAY 18, 2017
This prescient piece won the McKinsey Award, given each year to the HBR article judged to be the most significant — the first of several that Garvin took home. Case closed (until engineers develop an algorithm that does the job better). (Sound familiar? The central idea is that decision making is a process, not an event.
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