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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

Often, there are also built-in checkpoints for processes previously performed by human workers that are no longer needed with RPA — because, at least after any initial kinks are resolved, RPA doesn’t generally make mistakes and therefore doesn’t require checking. Examples of RPA and Process Improvement.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects. And today some businesses such as retailers are using predictive analytics for hiring frontline staff. Use Data to Select People for Change Roles.