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Benefits of Small Business Consulting

Business Consulting Agency

Small businesses often face unique challenges and limited resources compared to larger enterprises. Operational Efficiency and Process Improvement Consultants focus on improving operational efficiency and process optimization to streamline workflows, reduce inefficiencies, and enhance productivity.

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2022 wage strategies: How contact centers can face the Great Resignation

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With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.