Business Consulting Agency

MARCH 26, 2024

Financial Management and Optimization Consultants with financial expertise provide small businesses with valuable insights into budgeting, cash flow management, financial forecasting, and cost optimization.

Small Business 52

Small Business Consulting Cash Flow Talent 52

Rick Conlow

AUGUST 21, 2023

Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. So, we implemented a recognition program for customer reps and management. For example, one of our clients wanted to increase sales results with existing customers.

Training 69

Training Training Culture Leadership 69

LSA Global

DECEMBER 6, 2017

More Effective Training Creates More Effective Performance. Recent undercover tests of the system found TSA failed to detect weapons 70% of the time…and that was an improvement over a test two years before when the resulting failures occurred 95% of the time. Three Requirements for More Effective Training.

Training 28

Training Training Process Improvement Metrics 28

1 to 1

DECEMBER 22, 2021

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? And the contact center industry is not exempt. Eliminate waste from operations.

Strategy& 26

Strategy& Strategy Strategy Talent 26

Harvard Business

SEPTEMBER 11, 2017

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Set up a simple workflow to manage customer requests. What to do. What not to do.

Metrics 47

Metrics Engineering Efficiency Operations 47

Harvard Business

AUGUST 30, 2018

District managers would often hear, “You need to get your team to try harder,” or “This is really not what we would expect from your store,” or “Other stores are doing better.” ” On occasion, managers would use special rewards or threats to motivate better performance.

How To 40

How To Retail Productivity Sales 40