article thumbnail

"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

You’re not doing any process mining. You’re missing the boat on “process mining,” the latest improvement breakthrough that will catapult your firm to the top of your industry. According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.”

Software 124
article thumbnail

B2B sales will never be the same

1 to 1

Keywords and trends, customer sentiment, and process analysis can help improve sales engagements and improve future interactions on the phone or through digital channels. Sales training and services To win, you must train; that’s where sales training and services come in.

B2B 29
article thumbnail

Designing and Building Real-Time Learning Systems | Consulting.

Consulting and Organizational Management

The movement was abandoned after awhile and lost credibility, although more than a few local improvements were made although the quality movement has contributed immensely in statistical process analysis and many other tools. The early specialists were not just interested in elegant industrial designs. Training and Development.

System 57