Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or
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JUNE 1, 2021
It streamlines operations and frees customer-facing employees up to focus on more meaningful interactions with customers. And RPA can help employees across the board in an organization: customer care, sales, finance, HR, supply chain, IT, and procurement. Brands can achieve triple digit ROI from RPA and other CX automation tools.
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